Samsung has established itself as a company that produces washing machines with high performance and sophisticated features, but even in such appliances sometimes there are malfunctions that negatively affect their operation. One of these malfunctions is a water supply failure, in which users often encounter error code 4C. Knowing the characteristics of this error and how to fix it, you will quickly get your washer working again.
What Does the 4C Error Code Mean on Samsung Washers?
Typically in Samsung washers, 4C is a water supply related error code that occurs when the appliance fails to fill with water during the washing stage. This can be caused by a number of circumstances including:
Weak Water Pressure in the Washing Machine
The water pressure in the main is likely to be low and will not allow the sink to fill.
Kinked or Twisted Water Hoses
Kinking or twisting the hoses will limit the amount of water flowing into the sink.
Faulty Water Inlet Valve in Samsung Washer
An inlet valve may fail to open in the right manner to let water into the machine.
Clogged Filters
Dust often accumulates on inlet valves or hoses equipped with filters, resulting in increased water consumption.
Troubleshooting the 4C Error Code on Samsung Washer
If error code 4C appears in your washing machine, it’s worth taking the following steps to diagnose and fix the problem:
Check Water Supply
Check that the water pipe going to the washer is open and that there are no water pressure problems.
Inspect Water Hoses
Make sure that the inlet and outlet hoses used to connect the appliance are not kinked, twisted, or clogged. Unwind any bends so that the hose is properly aligned, and check that the hoses are properly seated and connected.
Inspect Filters
In some cases, this can be caused by a malfunctioning water supply valve or clogged filters in the system. Therefore, you will need to clean or replace the necessary filter elements to restore normal water flow.
Restart the Washer
If a problem occurs, stop the washing machine and correct the problem, and if the code disappears, go to the next step.
Checking Water Inlet Filters
Locating the Filters
Samsung washing machine inlet valves use strainers to clean water of impurities, so rusty filters can block water flow, causing error code 4C.
Cleaning the Filters
Before cleaning, it is important to shut off the water supply to the appliance, then depressurize the hoses connected to the inlet valve, and then clean any dirt or other associated deposits from the filters. It is necessary to rinse under running water all available filters, for which either a soft brush or a toothbrush is used. At the end of the procedure, rinse off all dirt before reconnecting the hoses and supplying water.
Replacing the Filters
If the filters are damaged or severely clogged, you should consider purchasing new ones. Compatible filters that can be used in place of worn filters are usually available and can be ordered from authorized parts dealers or service centers.
Preventive Maintenance Tips
To minimize the likelihood of Samsung error code 4C or similar malfunctions, it’s worth taking the following preventative measures:
Regular Inspection
Periodically inspect water supply hoses and inlet valves for wear, damage, and clogs.
Cleaning
Remember, filters should be cleaned at least every few months.
Proper Installation
Check that it is firmly and level on the floor and that the unit is properly connected to the water supply.
Checking Water Pressure
Water Pressure Requirements
It should be noted that Samsung washing machines require a minimum water pressure of 20 pounds per square inch for efficient operation. If the pressure is below this value, a booster pump should be installed or a plumber should be called to increase the water flow.
Testing Water Pressure
Get a pressure gauge and use it to determine the pressure at the inlet of the washing machine. Compare the value obtained with the one specified by the manufacturer to check whether it meets the expected standard. If the pressure is less or more than the permissible pressure, contact a Samsung service repair washer as soon as possible.
Solving Problems With Hoses and Connections
Hose Maintenance
Check each hose for tears, cracks or signs of leakage. It is recommended that damaged hoses be replaced to prevent water leakage, ensuring an efficient water supply.
Proper Hose Installation
Make sure there are no sharp bends or extensions on the hoses, as this can cause overloading, and do not put anything on them.
Understanding the Water Inlet Valve
Function of the Inlet Valve
If the intake valve is damaged or deteriorated in any way, it may not open or close properly, resulting in error code 4C.
Replacing the Inlet Valve:
As a result of troubleshooting, it may turn out that the intake valve is defective, therefore it is recommended to order an original spare part. After all, only the original do, can testify to quality and reliability.
Resetting the Washer
Power Cycle
Occasionally, the error code 4C Samsung washing machines can be caused by a temporary failure in the electronic control board. The problem can often be solved by cycling the washing machine: turn it off, unplug it, and then plug it back in.
Factory Reset
Factory resetting must be carried out in accordance with the owner’s manual. In addition, this reset is a self-diagnostic mode and can sometimes clear permanent error codes.
Seeking Professional Help
To repair Samsung washing machines, contact only authorized service centers, because working with them guarantees quality and at the same time the warranty period is not removed.
Warranty Considerations
If your washing machine is still under warranty, you should contact a Samsung Customer Care Center or Service Center. Doing repairs yourself may jeopardize the warranty, so you should always listen to the manufacturer’s opinion.
Conclusion
Error code 4C in the washer indicates a problem with the water supply, often related to low pressure or clogged filters. To keep the appliance running trouble-free, check and clear the water supply hose and filters on a regular basis. Also, if issues persist, call a professional for accurate diagnosis and repair to extend the life of your washing machine.
